Over the course of two years, The Town of Carrboro went from a landscape of silos to a cohesive “Better Together” organizational culture.

The Town of Carrboro evolved from being a collection of disparate departments—with few overlapping resources, sparse idea sharing and limited awareness of other departments—to an organization built on collaboration. Resources are now shared. Ideas are communicated at all levels. Emphasis is on promoting the organizational awareness and familiarity of every employee. Town employees cite increased morale, stronger teamwork, money-saving sharing of resources, and greater productivity throughout the organization. We call it our “Better Together” solution.